Frequently Asked Questions
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- Are PostdocTraining's programs relevant for researchers in all countries and research fields?
- Do you train PhD students too?
- Can I get my institution or supervisor involved in a program?
- Does PostdocTraining provide certification for its training?
- How do PostdocTraining's programs work?
- How much time do I need to allocate to the training?
- How does the mentoring service work?
- Can I pause my program and come back to it?
- For how long do I have access to program material and resources?
- What if I don’t like the program content or my circumstances change?
- How secure are your payment processes?
- I still have questions: can I call you?
1. Are PostdocTraining's programs relevant for researchers in all countries and research fields?
Research is a global enterprise and an international marketplace for positions. Our programs concentrate on developing the clear direction, capabilities and confidence that are core to any research career. All the content is specific to researchers, their environment and career challenges which are markedly similar around the world.
As the testimonials on our main pages suggest, we have worked successfully with researchers and institutions in numerous countries and cultures, from Australia and the US to Saudi Arabia via Europe, across disciplines ranging from the sciences and engineering to the humanities.
2. Do you train PhD students too?
Very much so. Our career planning and development program, Career Control for Researchers, is designed for all early career researchers, from PhD confirmation to several years post-PhD. The Postdoc Career Success program is intended principally for postdocs up to 5 years post-PhD, but also works well for those coming to the end of their PhDs and preparing for their first postdoc positions.
3. Can I get my institution or supervisor involved in a program?
Many individual clients have convinced their supervisor or parent institution to fund programs for them. If you need a special invoice to get reimbursed please email us when you join and we will organise that for you.
We work directly with institutions wanting to support their researchers using our services, ranging from one-off workshops to institute-specific Postdoc Career Success programs. If your institution is interested in our services, please contact us to discuss your ideas or visit our Research Managers area. There are various ways for managers and supervisors to have some oversight or participate directly in our programs, which we can arrange on a case-by-case basis.
4. Does PostdocTraining provide certification for its training?
PostdocTraining’s classes and services aim to deliver education, practical strategies, advice and self-help tools that can be applied immediately in your daily work, rather than certification. It means we are not constrained by the limits of any particular code or curriculum and can focus on the issues that are most important to you, as they emerge. We are however very happy to provide personal certificates to confirm that you have undertaken our training, if required.
5. How do PostdocTraining's programs work?
When you join one of our programs you will automatically receive an email with a link to your first eclass (Postdoc Career Success) or module (Career Control for Researchers). A new eclass or module is made available every fortnight after that - a schedule that researchers working full time tell us works well for them. Each eclass or module is available online and in downloadable pdf and audio file formats, so you can read or listen to them wherever you are.
Once published, all eclasses and modules are available on demand and webinars are recorded, so you will not miss sessions because you have another commitment. Have a look at Postdoc Career Success or at Career Control for Researchers, to find out more.
6. How much time do I need to allocate to the training?
1½-2 hours each fortnight for either Postdoc Career Success or Career Control for Researchers. Eclasses and modules will generally take 20-40 minutes to read or listen to, and the practical exercises linked to them take up to an hour, depending on how thorough you want to be.
The fortnightly delivery schedule gives you time to get through all the material provided – more than once if need be – and work through the resources that the classes and modules introduce. Researchers' feedback suggests a schedule of fortnightly eclasses is the right tempo: challenging because of the new concepts and tools, but definltely achievable! The program is also structured this way so you can make use of the other services, like the Q&A, Career Options Masterlist and mentoring arrangements, as you progress.
7. How does the mentoring service work?
As an independent member of the Postdoc Career Success program, you're entitled to 3 hours in total of one-to-one mentoring with one of PostdocTraining's experienced trainers, by Skype or telephone. You choose the timing and the issues you want to discuss, and there is a link on the Members' page to the booking system.
Mentoring sessions can be as high-level or as specific as you wish, from a discussion of broad career options based on your strengths to the detailed tactics of approaching a potential employer or dealing with an issue at work. Our aim is to give you access to a completely independent mentor who understands your situation but has no particular bias. Someone to discuss all career options and challenges with, especially those where you need a different perspective to those offered by your own supervisor, school head or other senior academics. The mentoring service is designed simply to help you develop your career from your current situation, whatever direction you want to take.
Institutions choose how many mentoring hours they want to make available to their researchers as part of the programs we create for them. See further details on Postdoc Career Success for customisation options for institutions.
8. Can I 'pause' my program and come back to it?
We don't recommend a pause, if you can avoid it, because of the way the classes are designed to build on each other and create momentum, and given that the time commitment is less than 2 hours per fortnight. If you are away from the internet for a couple of weeks, classes will simply be waiting and accessible upon your return. You can log into our programs from anywhere in the world at any time. However, if you anticipate that you will have to pause the program for a month or longer, please contact us and we will be happy to arrange this for you.
9. For how long do I have access to program material and resources?
Once you register for a program, after an eclass or module is published during the program cycle, you effectively have lifetime access to it as long as you keep your login details current. You can go back any time to review an eclass or module, listen to a webinar or re-visit a resource like the Career Options Masterlist (updated regularly).
If you are a member of Postdoc Career Success and would like access to particular eclasses in advance (for example, on winning funding because you are about to apply for a grant), just email us and we can arrange this for you.
10. What if I don’t like the program content or my circumstances change?
We want happy and satisfied clients, which is why we give you our Triple Guarantee. We will refund your money in full:
- if the program does not meet your expectations
- if your circumstances change during the program and you find the support is no longer relevant for you
- if you do not feel more capable, employable and confident about your job prospects after having applied everything you learned in the program.
11. How secure are your payment processes?
We do not process your payments ourself, but leave this to the experts: we use PayPal, one of the most trusted payment systems on the internet.I still have questions: can I call you?
Absolutely: send us an email to email@example.com with your telephone number or Skype contact name and a suitable time to ring (include your location so we can work out the timezone) and we’ll ring you back at your preferred time.